Shipping policy
We currently ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Order handling & delivery
We ship from Sweden. We process and dispatch orders within 1-3 business days (Mon–Fri). Orders placed before 12:00 PM CET will begin processing and usually ship the same day.
Estimated transit time (after dispatch):
- Sweden: typically 1-5 business days
- EU & Norway: typically 3-8 business days
Estimated total delivery time (order placed → delivered):
- Sweden: typically 2-8 business days
- EU & Norway: typically 4-11 business days
Carriers include Budbee, DHL & UPS (availability varies by country). Once your order ships, you will receive an email with a tracking link.
Shipping costs
Shipping costs may depend on destination and carrier choice. Standard shipping rates are:
- Sweden: 49 SEK
- Norway: 99 NOK
- EU: €4.90
Free shipping thresholds:
Sweden: Free shipping on orders from 990 SEK.
Norway: Free shipping on orders from 990 NOK.
EU: Free shipping on orders from €99.
The final shipping cost and any free shipping eligibility are always shown at checkout.
Norway
- Prices for Norway include Norwegian VAT, which we collect at checkout under the VOEC scheme. Nothing more is due on delivery: no VAT, duty or customs fee.
VAT, duties & taxes
- EU: Prices are shown including VAT and fees. No customs duties apply.
Failed deliveries & address issues
If an order cannot be delivered due to an incorrect or incomplete address, or if the package is unclaimed, additional shipping charges may apply for reshipment.
Payments
All payments on Cords.com are processed through our integrated and globally trusted payment partners, such as: PayPal, Klarna, and Shopify Payments.
Need help?
For questions about shipping or your order, visit our contact page or contact us at hello@cords.com
Company Information
Registered company name
Cords Sweden AB
Operating under the EU trademark
018726522 "Cords®"
Registered address
Jungfrugatan 4, 114 44 Stockholm,
Sweden
Company registration number
559459-3096
VAT number
SE559459309601
Contact email
hello@cords.com
Phone number
+468100808
Website
www.cords.com
Customer service hours
Monday–Friday, 09:00–17:00 CET/CEST
